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MP 035/17 Application Specialist

Role Profile:

- Provide product solutions for specific business needs
- The role requires management of the entire process of building workflows through integrated applications, from the design process, to creating, testing and rolling out the solution
- The main duties include; designing a product solution in line with specifications given by business managers, implementing software and taking it live to staff members and clients, offering support services and coaching for internal users and clients

Person Profile:

- Qualifications in a systems/technology related subject
- At least two years proven competence and experience in business process modelling, workflow design and integration
- Experienced in supporting and developing forms based workflow, as well as some database applications and workflow integrations, particularly with the related technology
- Proven understanding and experience of all Laserfiche components (Senior only)
- A reasonable understanding of the related scripting languages
- Proven experience with problem solving and trouble shooting
- Ensure high quality, up-to-date documentation exists for related services
- Remain aware of new product developments in relevant applications, providing input and tactical direction to the business on service improvements and support challenges
- Ensure test labs are well maintained and all relevant testing is documented.

- Contribute to a high performance culture with focus on service excellence and ownership of issue resolution
- Ability to set clear objectives and evaluate / document progress
- Able to thrive under pressure and prioritise to meet deadlines without cutting corners
- A professional and proactive work ethic - able to develop effective relationships internally at a variety of levels and within a team dynamic

Salary: Excellent

Location: South

Sector: Information Technology

Position: Permanent

Expires: 26/10/2018

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