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MP 467/17 Funds and Shareholder Service Admin

Role Profile:

- Timely and accurate processing of data
- Work within the team using established guidelines and procedures
- Maintain high standards of Customer Services
- Provide accurate informed responses to customer/audit enquiries or referral to more experienced members of the team
- Accurate and timely production of valuations to proven accounting standards, legislation, best practice and consistent with AFSL preferred approach using an in house automated system
- Liaising with clients both internally and externally
- Liaising with financial institutions where assets are invested on a daily basis
- Input and release of subscriptions and redemptions on a daily basis via an online banking system
- Reconciliation of fund and clients accounts on a daily basis
- Ensuring fund related fees are settled in a timely manner (management, custodian, audit etc.)
- Mail merges and distribution for Funds
- Provide support to the fund manager through the preparation of financial data for year end purposes

Person Profile:

- Excellent communication and follow through skills
- Be customer service orientated
- Proactive processing of client queries, remaining client focused
- Accurately complete detailed technical work
- Be self-motivated with a structured approach to work, able to work with minimal supervision
- Identify and analyse problems by interpreting data available
- Ability to communicate with staff of all levels
- Ability to work under pressure
- A good working knowledge of CHAPS, BACS and SWIFT systems as well as an understanding of currency cheque collections and negotiations
- A good understanding of financial markets with an ability to place FX deals and instruct on fixed deposits methodical, enquiring mind and attention to detail
- A strong team player
- Knowledge of compliance and understanding of the Regulatory Environment


- Good A’ levels
- Previous office/finance experience
- An administration background, or suitable education in starting out in performing administration tasks

Desirable, but not essential:

- Working knowledge of Adobe/Paxus/Excel/Word/RBSI eQ

Salary: 25k - £30k

Location: East

Sector: CSP

Position: Permanent

Expires: 28/09/2018

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