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MP 346/17 Senior Customer Services (Agency & Commi

A vacancy has arisen for a Senior Customer Services (Agency & Commissions) team member within our prestigious Life Assurance Client's Customer Services Team.

Role Profile:

- Processing new terms of business applications for intermediaries
- Undertaking regular reviews of existing intermediary relationships to ensure they continue to meet the Conduct of Business Code requirements
- Regular communication by telephone and email with brokers and RL360’s Sales Team
- Processing suitable certifier applications
- Carrying out agency amendments and processing payments

Person Profile:

- A minimum of 5 years financial services experience
- An awareness of intermediary terms of business applications
- A understanding of the Insurance (Anti-Money Laundering) Regulations 2008 and knowledge of Customer Due Diligence requirements in line with the Isle of Man Financial Services Authority AML/CFT Requirements and Guidance
- Awareness of the Isle of Man Financial Services Authority Conduct of Business Code for Long Term Insurance.
- Experience of processing UK and International payments
- An understanding of corporate legal structures would be beneficial
- Ability to deliver against deadlines and excellent organisational skills
- Ability to deliver accuracy and quality performance
- Strong communication skills
- To be able to operate with minimal supervision

Salary: Excellent Package

Location: East

Sector: Insurance & Assurance

Position: Permanent

Expires: 17/07/2018

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